FAQs

Open a product, choose size and color, add it to cart, then go to checkout. Enter your name, number, and full address, pick Inside or Outside Dhaka, and place the order with Cash on Delivery.

Go to Order Tracking and enter your order number and the phone number you used at checkout. You will see the current status and items.

Cash on delivery, and the online methods shown at checkout, including bKash, Nagad, Rocket, and card payment when they are enabled.

Inside Dhaka usually within 48 hours after confirmation. Outside Dhaka usually 4–5 business days.

Check the item in front of the delivery person. We accept a return or exchange only if the product is defective, damaged, or the wrong item was sent.

Open the product page and use the size chart. If you are between sizes, the larger size is usually more comfortable for drop shoulder fits.

The code may be expired, inactive, below the minimum order, or already used by the maximum number of customers. Check the message on the checkout page.

Message us quickly on WhatsApp with your order number. If the parcel has not been handed to the rider, we can usually update it.